Customer Service
Our customer service team will assist you with order inquires, delivery questions, returns and exchanges.
In addition, to support the efforts of the Public Health community in tackling COVID-19, our customer service team is now working remotely. In light of this we would like to ask you to send your questions and queries to us via e-mail, instead of via telephone, as that will allow us to respond in a timely manner.
Customer Service Europe
Phone: + 43 662 89009019
Hours: 8.30am-5pm CET Monday-Friday
Customer Service North America
Phone: 801-365-5550
Hours: 8am-5pm MST Monday-Friday
Monday is our busiest day of the week. Please consider calling Tuesday - Friday to get through to an expert faster.