Our customer service team will assist you with order inquires, delivery questions, returns and exchanges.
In addition, to support the efforts of the Public Health community in tackling COVID-19, our customer service team is now working remotely. In light of this we would like to ask you to send your questions and queries to us via e-mail, instead of via telephone, as that will allow us to respond in a timely manner.
Customer Service Europe
Phone: + 43 662 89009019
Hours: 8.30am-5pm CET Monday-Friday
Customer Service North America
Hours: 8am-5pm MST Monday-Friday
Monday is our busiest day of the week. Please consider calling Tuesday - Friday to get through to an expert faster.