Free shipping and 60 days returns.

Customer Service

Our customer service team will assist you with order inquires, delivery questions, returns and exchanges. In addition, to support the efforts of the Public Health community in tackling COVID-19, our customer service team is now working remotely. In light of this we would like to ask you to send your questions and queries to us via e-mail, instead of via telephone, as that will allow us to respond in a timely manner.


For general inquires related to shipping, order information, or crash replacement, fill out the form or give us a call at + 43 662 89009019



Customer Service Europe

Hours: 8.30am-5pm CET Monday-Thursday / 8.30am-3pm CET Friday

Monday is our busiest day of the week. Please consider calling Tuesday - Friday to get through to an expert faster.